Get help with every aspect of your WordPress site
We help you with stuff that other web hosts won’t do. WP updates, debugging, uptime monitoring, malware removal, custom functionality – we do it all.
Unlimited Free Migrations
Sit back and enjoy moving help from pros who treat your website with extra care. We begin by copying your site to a temporary domain so you can see the speed improvements before moving permanently.
Speed Optimization
Enjoy a full speed optimization of your site, free of charge when migrating to Templ, including fixing issues causing load times lagging.
Uptime Monitoring
We keep a close eye on your website and perform an uptime check every 3 minutes. If something happens, we’re alerted and can respond to the potential problem before it affects your business.
Daily Backups
Your website is safely backed up daily and stored for a month. If a change you made caused problems, you can always revert to a previous version with a single click.
Chat Support
Forget about tedious and complicated ticket systems. You get in touch with our expert support fast via an easy-to-use chat system found in the Templ panel.
Debugging*
If your theme or a plugin is causing problems - reach out to Templ and get it fixed.
*This service is part of our Extended Support - additional paid services with fast turn-around time and no minimum spend.
Stress Testing*
We stress test your website using simulated traffic during specific time intervals. Based on an analysis of test data, response times, and website-logs, we identify potential problems and performance bottlenecks, and recommend solutions and resource plan for the website.
*This service is part of our Extended Support - additional paid services with fast turn-around time and no minimum spend.
WordPress Updates*
Updates of WordPress, plugins, and theme – carried out by hand.
*This service is part of our Extended Support - additional paid services with fast turn-around time and no minimum spend.
Hacked site fix guarantee
We guarantee the integrity of your site. Should your site become hacked while hosted at Templ, we will work for free to help you fix it, eliminate any malicious code or content, and secure your site from recurring hacks.
Rollback help
Restoring backups can be scary. Let us help you. We restore and make sure everything works.
Coding*
Need to change or add a feature? No task is too small.
*This service is part of our Extended Support - additional paid services with fast turn-around time and no minimum spend.
High fives from web agencies, online shop owners, and WordPress enthusiasts.
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Really fast hosting based on Google Cloud, the best support I've ever come across in all my years building stuff for the web, highly recommended!
Jens Lernstål Waern
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Drop them a line and they will go all the way to help you solve any issues you have with the website, even though most aren`t related to hosting issues.
Diamond Car Mats
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Everything you SHOULD expect from a hosting company. Astonishing service all around the clock. Recommending Templ to everyone.
Emil Wallerstedt
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Amazing support and helpful staff. Helped me with the actual problem.
Emil Thebo
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The most easy, effective and speedy web hosting ever, Thank you so much Templ for your excellent services 🙂
Vicky
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I have had a few interactions with support and they have went above and beyond my expectations in regards to the help I have received.
Eddy Mack
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Templ is BY FAR the best web hosting service we have ever used. You never get handed off to a scripted robot-like support person.
Robert Keyvon
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Excellent service! Among the fastest and most professional support I have encountered, without exaggerating. Highly recommend them!
Arian Parsi
Included in all Plans
- Speed Optimization when Migrating
- Auto-scaling
- SSL Certificate
- MariaDB
- WordPress Expert Support
- 1-click Staging
- 24/7 Monitoring
- Google Cloud CDN
- Fine-tuned for WordPress
- WebP Conversion without Plugin
- Vulnerabilities Checks
- Composer
- Support for git
- Choose Data Center
- Migration Service
- Nginx
- Daily Automatic Backups
- Server Based Cache
- HTTP3 Transfer Protocol
- Site Cloning
- Fast Support
- Account Sharing
- Carbon Neutral
- 1-click WP Login
- Hacked site fix guarantee
- Bedrock Ready
- WP Multisite Support
- SSH access with WP-CLI
- Brotli Compression
- Google Cloud
- Tailored Cache Settings
- Uptime Checks every 3 Minutes
- Latest Versions of PHP
- Redis Object Cache
- Regular Malware Checks
- Fast SSD Storage
- Performance Monitoring
- Support for Node.js
Questions and Answers
Haven't found what your're looking for? Try the Templ Resource Center or contact us.
You can reach us most easily via chat, where you can connect with our WordPress experts and get quick answers to your questions. You can also choose to be called back - just enter your phone number, and we will contact you shortly.
Extended support is Templ’s paid support service, which is billed on an hourly basis. The rate depends on the task. Other jobs covered by extended support include design, coding, troubleshooting, etc. If you are interested in a quote, feel free to contact us in the chat.
Yes, Templ offers design and development as part of our extended support.
Yes, updates are included in the extended support. Updates for WordPress, plugins, and themes are performed manually and include checks to ensure everything functions correctly after the update.
Templ’s support typically responds within 10 minutes and even faster for urgent issues.
