Support

Get help with every aspect of your WordPress site. WP updates, debugging, uptime monitoring, malware removal, custom functionality – we do it all.

Unlimited Free Migrations

Sit back and enjoy moving help from pros who treat your website with extra care. We begin by copying your site to a temporary domain so you can see the speed improvements before moving permanently.

Speed Optimization

Enjoy a full speed optimization of your site, free of charge when migrating to Templ, including fixing issues causing load times lagging.

Uptime Monitoring

Uptime Monitoring

We keep a close eye on your website and perform an uptime check every 3 minutes. If something happens, we’re alerted and can respond to the potential problem before it affects your business.

Daily Backups

Daily Backups

Your website is safely backed up daily and stored for a month. If a change you made caused problems, you can always revert to a previous version with a single click.

Chat Support

Chat Support

Forget about tedious and complicated ticket systems. You get in touch with our expert support fast via an easy-to-use chat system found in the Templ panel.

Debugging

Debugging*

If your theme or a plugin is causing problems - reach out to Templ and get it fixed.

*This service is part of our Extended Support - additional paid services with fast turn-around time and no minimum spend.

WordPress

WordPress Expertise

Support around the clock from a friendly team specialized in WordPress and WooCommerce.

Stress testing

Stress Testing*

We stress test your website using simulated traffic during specific time intervals. Based on an analysis of test data, response times, and website-logs, we identify potential problems and performance bottlenecks, and recommend solutions and resource plan for the website.

*This service is part of our Extended Support - additional paid services with fast turn-around time and no minimum spend.

WordPress Updates

WordPress Updates*

Updates of WordPress, plugins, and theme – carried out by hand.

*This service is part of our Extended Support - additional paid services with fast turn-around time and no minimum spend.

Hacker Free

Hacked site fix guarantee

We guarantee the integrity of your site. Should your site become hacked while hosted at Templ, we will work for free to help you fix this, eliminate any malicious code or content, and secure your site from recurring hacks.

Rollback help

Rollback help

Restoring backups can be scary. Let us help you. We restore and make sure everything works.

coding

Coding*

Need to change or add a feature? No task is too small.

*This service is part of our Extended Support - additional paid services with fast turn-around time and no minimum spend.

High fives from web agencies, online shop owners, and WordPress enthusiasts.

  • Quote mark

    Really fast hosting based on Google Cloud, the best support I've ever come across in all my years building stuff for the web, highly recommended!

    Jens Lernstål Waern
    Jens Lernstål Waern
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  • Quote mark

    Drop them a line and they will go all the way to help you solve any issues you have with the website, even though most aren`t related to hosting issues.

    Diamond Car Mats
    Dimond Car Mats
    • Star
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  • Quote mark

    Everything you SHOULD expect from a hosting company. Astonishing service all around the clock. Recommending Templ to everyone.

    Emil Wallerstedt
    Emil Wallerstedt
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  • Quote mark

    Amazing support and helpful staff. Helped me with the actual problem.

    Emil Thebo
    Emil Thebo
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  • Quote mark

    The most easy, effective and speedy web hosting ever, Thank you so much Templ for your excellent services 🙂

    Vicky
    Vicky
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    I have had a few interactions with support and they have went above and beyond my expectations in regards to the help I have received.

    Eddy Mack
    Eddy Mack
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    Templ is BY FAR the best web hosting service we have ever used. You never get handed off to a scripted robot-like support person.

    Robert Keyvon
    Robert Keyvon
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    Excellent service! Among the fastest and most professional support I have encountered, without exaggerating. Highly recommend them!

    Arian Parsi
    Arian Parsi
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Included in all Plans

  • Speed Optimization when Migrating
  • Auto-scaling
  • SSL Certificate
  • MariaDB
  • WordPress Expert Support
  • 1-click Staging
  • 24/7 Monitoring
  • Google Cloud CDN
  • Fine-tuned for WordPress
  • WebP Conversion without Plugin
  • Vulnerabilities Checks
  • Composer
  • Support for git
  • Choose Data Center
  • Migration Service
  • Nginx
  • Daily Automatic Backups
  • Server Based Cache
  • HTTP3 Transfer Protocol
  • Site Cloning
  • Support 24/7
  • Account Sharing
  • Carbon Neutral
  • 1-click WP Login
  • Hacked site fix guarantee
  • Bedrock Ready
  • WP Multisite Support
  • SSH access with WP-CLI
  • Brotli Compression
  • Google Cloud
  • Tailored Cache Settings
  • Uptime Checks every 3 Minutes
  • Latest Versions of PHP
  • Redis Object Cache
  • Regular Malware Checks
  • PageSpeed Module
  • Fast SSD Storage
  • Performance Monitoring
  • Support for Node.js

Get started with Templ today

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