Support

Get help with every aspect of your WordPress site. WP updates, debugging, uptime monitoring, malware removal, custom functionality – we do it all.

Unlimited Free Migrations

Sit back and enjoy moving help from pros who treat your website with extra care. We begin by copying your site to a temporary domain so you can see the speed improvements before moving permanently.

Speed Optimization

Enjoy a full speed optimization of your site, free of charge when migrating to Templ, including fixing issues causing load times lagging.

Uptime Monitoring

We keep a close eye on your website and perform an uptime check every 3 minutes. If something happens, we’re alerted and can respond to the potential problem before it affects your business.

Daily Backups

Your website is safely backed up daily and stored for a month. If a change you made caused problems, you can always revert to a previous version with a single click.

Chat Support

Forget about tedious and complicated ticket systems. You get in touch with our expert support fast via an easy-to-use chat system found in the Templ panel.

Debugging*

If your theme or a plugin is causing problems - reach out to Templ and get it fixed.

*This service is part of our Extended Support - additional paid services with fast turn-around time and no minimum spend.

WordPress Expertise

Support around the clock from a friendly team specialized in WordPress and WooCommerce.

Stress Testing*

We stress test your website using simulated traffic during specific time intervals. Based on an analysis of test data, response times, and website-logs, we identify potential problems and performance bottlenecks, and recommend solutions and resource plan for the website.

*This service is part of our Extended Support - additional paid services with fast turn-around time and no minimum spend.

WordPress Updates*

Updates of WordPress, plugins, and theme – carried out by hand.

*This service is part of our Extended Support - additional paid services with fast turn-around time and no minimum spend.

Hacked site fix guarantee

We guarantee the integrity of your site. Should your site become hacked while hosted at Templ, we will work for free to help you fix this, eliminate any malicious code or content, and secure your site from recurring hacks.

Rollback help

Restoring backups can be scary. Let us help you. We restore and make sure everything works.

Coding*

Need to change or add a feature? No task is too small.

*This service is part of our Extended Support - additional paid services with fast turn-around time and no minimum spend.

High fives from web agencies, online shop owners, and WordPress enthusiasts.

Really fast hosting based on Google Cloud, the best support I've ever come across in all my years building stuff for the web, highly recommended!
Jens Lernstål Waern
Drop them a line and they will go all the way to help you solve any issues you have with the website, even though most aren`t related to hosting issues.
Dimond Car Mats
Everything you SHOULD expect from a hosting company. Astonishing service all around the clock. Recommending Templ to everyone.
Emil Wallerstedt
Amazing support and helpful staff. Helped me with the actual problem.
Emil Thebo
The most easy, effective and speedy web hosting ever, Thank you so much Templ for your excellent services 🙂
Vicky
I have had a few interactions with support and they have went above and beyond my expectations in regards to the help I have received.
Eddy Mack
Templ is BY FAR the best web hosting service we have ever used. You never get handed off to a scripted robot-like support person.
Robert Keyvon
Excellent service! Among the fastest and most professional support I have encountered, without exaggerating. Highly recommend them!
Arian Parsi